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Resolved

NDIA API rejecting claims erroneously

Nov 5, 2026 at 10:15pm UTC
Affected services
NDIS API

Resolved
Nov 5, 2026 at 11:54pm UTC

We have been advised that users should resubmit invoices that were erroneously rejected by the API.

Created
Nov 5, 2026 at 10:15pm UTC

We are receiving reports of a large number of claims having been erroneously rejected by the API's over the past 18 hours. This issue is not limited to Caresquare users, and we are seeking instructions from the NDIA